We accept gift returns and exchanges free of charge within 30 days of delivery. Gifts purchased online can either be exchanged for a new item or an eGift card within 30 days of delivery. Gifts purchased at a Elie Tahari store can either be exchanged for a new item or a gift card, within 30 days of when the gift was purchased. Gift givers can also receive a refund to their original form of payment if they make the return themselves.

Return or Exchange a Gift You Purchased

Online
Start your return or exchange online by visiting elietahari.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have UPS print it for you when you bring your return code to a UPS location. Next, package your item(s) and your return packing slip. Please ensure that all returned items are in a single box. To help us process your return quickly, please don’t include items from other returns in the same box. Shop Pay orders cannot be exchanged; they can only be returned. For any additional assistance, contact Client Services.

Return In-Store
Bring your invoice or receipt to any Tory Burch store for a return or exchange. Refunds for purchases made using PayPal or Afterpay will be issued as a Tory Burch gift card. If you prefer a refund to the original payment method used with PayPal or Afterpay, our store team can assist by shipping your return to our return center, as these refunds cannot be processed in-store. Please note: in-store purchases must be returned to a physical store location.

Return a Gift you received

Online
Please contact Client Services with the following information to return a gift: gift purchaser’s name, style(s) purchased and order number. Your return will be refunded with a Elie Tahari eGift card.

Return In-Store
Contact or visit your local store to return or exchange an item. They will be happy to assist.

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