We offer free shipping on all US orders, and a flat rate of $10 for all international orders.

Overnight shipping is not available for Hawaii, Alaska, and U.S. territories. At this time, we are also unable to deliver to PO Boxes or APO/FPO addresses.

We currently offer FedEx Ground and FedEx 2nd Day Air within the United States. Orders confirmed before 12 PM EST on business days typically ship the same day. Orders placed after this time will ship the following business day.

Please note that shipping timelines may vary based on merchandise availability and carrier operations. For the most up-to-date holiday shipping schedules, we recommend visiting the FedEx website.

During promotional events and peak holiday periods, fulfillment times may be extended due to higher order volume. If you require your order sooner, we recommend selecting Priority Shipping at checkout to help ensure the earliest possible delivery.

U.S. SHIPPING INFORMATION

SHIPPING

CARRIER

COST

ESTIMATED DELIVERY

Ground Shipping

FedEx

$15 shipping, or Free for orders over $350 in the U.S., excluding Puerto Rico, Hawaii, and Alaska

Order is delivered within approximately 3 – 7 business days from the time the order is placed.

Priority

FedEx

$25

Arrives in 2-3 business days

INTERNATIONAL SHIPPING INFORMATION

SHIPPING CARRIER COST ESTIMATED DELIVERY

DHL International 

DHL International

Shipping & Duties/Taxes charged by DHL and respective country

Orders placed today will be processed and delivered between 13 and 20 business days.

*Note: Shipping options may vary based on delivery address. Carrier delays are possible.

Elie Tahari partners with DHL and Zonos to ship internationally. If you’re shopping internationally. We are currently not shipping to Russia, North Korea. Please contact Elie Tahari Customer Service by phone at 1-800-649-6179 or by email at customerservice@elietahari.comfor further assistance. 

Zonos is the global ecommerce partner that enables international customers to shop and pay securely in their local currency and prepay duties and important taxes.

• Argentina
• Australia
• Canada
• Colombia
• Costa Rica
• Ecuador
• El Salvador
• India
• Israel
• Jamaica
• New Zealand
• Norway
• United States (including Puerto Rico)
• Uruguay

Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item if they are not already included in the product price. 

Itemized Shipping Costs

Your full cost quote may include the following charges:

- Duties: the amount charged by the country for an individual item

- Taxes: the Value Added Tax (VAT) charged by the country

- Freight: transportation costs incurred by the carrier

- Fuel: the additional charge incurred by the carrier to account for an increase in fuel charges (percentage of freight)

- Insurance: the amount for insuring the package

- Brokerage: the amount charged by the broker to clear customs

- Disbursement: the amount charged by the carrier to disburse the costs to the country

- Other fee(s): the transaction fee and any additional costs that may be incurred (e.g., rural-area charges, extra fees for a particular country, etc.)

- For a limited time, orders shipping to Canada receive complimentary shipping

Terms & Conditions

- Pre-order items cannot be shipped outside of the continental U.S. If a pre-order item is in your shopping bag, it must be removed before checkout can continue. Once an item is no longer listed as “pre-order,” it will be available for delivery.

- Due to shipping regulations, fragrance cannot be shipped outside of the continental U.S.

- Gift packaging is not available for orders shipping to Puerto Rico or international destinations

- Gift cards are not accepted for orders shipping to Puerto Rico or international destinations 

Privacy Policy

Please note: Elietahari.com is hosted in the United States and is intended for and directed to users in the U.S. If you are accessing the website from the European Union, Asia or any other region with laws or regulations governing personal data collection, use and disclosure that differ from those of the U.S., please be advised that through your continued use of the website, which is governed by U.S. law, this Privacy Policy and our Conditions of Use, you are transferring your personal information to the United States and you consent to that transfer.

If your order has not been delivered or you believe it has been lost in transit, please submit a claim through our claims portal.

Submit a claim here: Link

Once your claim is submitted, our team will review the request and work with the shipping carrier to determine the appropriate resolution.

Full price merchandise can be returned for a full refund or exchanged within 14 days of the delivery date. Merchandise discounted 30% or less from MSRP can be returned for a full refund or exchanged within 14 days of the delivery date.

Sale merchandise discounted between 31-49% from MSRP is eligible for an exchange or merchandise credit only within 14 days of the delivery date.

Final Sale merchandise or items discounted 50% or more from MSRP cannot be returned or exchanged.

Elie Tahari offers a one-time price adjustment per order within 14 days of purchase. Final sale merchandise is not eligible for any price adjustment.

At this time, Elietahari.com only offers FedEx return labels for domestic return addresses which we process at a $12 fee. The customer is required to pay shipping and taxes on return orders sent from outside the U.S.

Returns will be processed within 5-10 business days of receipt. Once processed, eligible merchandise credits can take up to 24 hours to be delivered.

We are not responsible for any items returned to us in error.

We accept returns within 30 days of delivery. Merchandise must be in new, unused condition.

To start a return for an order shipped internationally or to Puerto Rico, please visit our online return portal.

Refunds will be processed for the cost of merchandise only. If applicable, duties and taxes may be refunded to you based on the location. A return shipping fee will be deducted from your refund total. 

We do not offer exchanges or gift returns for international orders. 


Contact Us

 For questions, please contact Client Services at customerservice@elietahari.com.

Full price and merchandise discounted 30% or less from the MSRP can be returned for a full refund or exchanged within 14 days of the delivery date.

Sale merchandise discounted under 49% from MSRP is eligible for an exchange or merchandise credit only within 14 days of the delivery date.

Final Sale merchandise or items discounted 50% or more from MSRP cannot be returned or exchanged.

Kindly note that shipping fees are non-refundable and will not be included in any refund amount.

Elie Tahari offers a one-time price adjustment per order within 14 days of purchase. Final sale merchandise is not eligible for any price adjustment.

Gift items purchased on elietahari.com may be exchanged for an Elie Tahari gift card. Please indicate your preference on the enclosed packing slip and follow the return instructions. If the packing slip is unavailable, please contact Customer Service at 1-800-649-6179 or customerservice@elietahari.com for assistance.

At this time, Elietahari.com only offers FedEx return labels for domestic return addresses which we process at a $12 fee. The customer is required to pay shipping and taxes on return orders sent from outside the U.S.

Returns will be processed within 5-10 business days of receipt. Once processed, eligible merchandise credits can take up to 24 hours to be delivered.

Disclaimer: If you use your own shipping label to return your order, we will not be liable for any damage, defect or loss that occurs in transit. Any return sent with a label that was not generated through our return portal is sent at your own risk. Elie Tahari is not responsible for lost or stolen packages unless we have the ability to follow up directly with our courier to launch an investigation and submit a claim. We will not offer credit or refunds for returned packages / items that are reported as missing or damaged in the event that the complimentary return label that we offer is not used.

How to Receive Your Return Label:

To start your return, please visit our Return Portal. Just enter your order number and the zip code or email address associated with your order. Once you've accessed the portal, you just need to identify the item(s) that you are interested in returning and select a reason for sending the garment(s) back. Please provide us with as much detail as possible so that we can best understand the reason the garment did not work for you.

GIFTCARD :

Online
Gift items purchased on elietahari.com may be exchanged for an Elie Tahari gift card or refunded to the original form of payment. Please indicate your preference on the enclosed packing slip and follow the return instructions. If the packing slip is unavailable, please contact Customer Service at 1-800-649-6179 or customerservice@elietahari.com for assistance.

Return In-Store
Contact or visit your local store to return or exchange an item. They will be happy to assist.

We accept gift returns and exchanges free of charge within 14 days of delivery. Gifts purchased online can either be exchanged for a new item or an eGift card within 14 days of delivery. Gifts purchased at a Elie Tahari store can either be exchanged for a new item or a gift card, within 14 days of when the gift was purchased. Gift givers can also receive a refund to their original form of payment if they make the return themselves.

We accept the following for all orders:

• American Express
• MasterCard
• Visa
• Discover
• PayPal
• Google Pay

We accept the following for orders shipping to the 50 U.S. states only:

• Elie Tahari Gift Card
• Apple Pay
• Shop Pay

Pre-order items cannot be purchased with PayPal, Apple Pay, Google Pay, Shop Pay, or gift cards.

We do not accept checks, cash, Amex gift cards, Visa gift cards, or money orders online.

Using Promo Codes

To redeem a promo code, enter the code in the space provided on checkout. The value of the promotion will then be applied to your order at checkout. Please note, promo codes cannot be combined with other promotions on the same product. 

Using Multiple Credit Cards

At this time, we are unable to split payment across multiple credit cards. However, you may combine a gift card with any major credit card or other accepted payment method at checkout.

International Payments

We accept most credit cards with an international billing address. We also accept Google Pay. Gift cards are not accepted for international orders or orders shipping to Puerto Rico. For the list of countries where we deliver, see International Shipping.

Sales tax is calculated at checkout based on the state and county of the shipping address on your order.

We offer Shop pay as a payment option for online orders. Shop pay is a service that allows us to offer our clients the ability to make purchases now and pay for them later in four equal installments, made every two weeks.

All items in your cart must be eligible for payment by Shop pay. Ineligible items include gift cards and pre-order items. Clients must have a U.S. billing address and a U.S. phone number to use Shop pay.

Shop pay – How to use it?

Shop Elie Tahari and checkout as usual. At checkout, choose Shop pay as your payment method. You will be directed to the Shop pay website to register and provide payment details. If you have used Shop pay before, just log into your Shop pay account and complete your order.

For more information, visit Shop Pay's FAQ Page.

Shop pay – Is there a spend amount?

Yes, your cart must be atleast $50 to use Shop pay with Elie Tahari. Your first order, however, may have a lower maximum value. You will receive an instant approval decision on your order at checkout. Shop pay and Elie Tahari are committed to responsible spending. Several factors are taken into consideration to determine order approvals. Not all orders will be approved.