Full price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date.
Sale merchandise marked 39% off or less can be returned for a full refund or exchanged within 30 days of the delivery date.
Final Sale merchandise or items marked 40% off and over from MSRP cannot be returned or exchanged.
At this time, Elietahari.com only offers UPS return labels for domestic return addresses and reserves the right to charge an $8 return label fee for discounted merchandise. The customer is required to pay shipping and taxes on return orders sent from outside the U.S.
RETURN BY MAIL
Click here to initiate your online return and print a shipping label.
Once your package is ready for shipment, you may drop it off at the nearest UPS facility. You can also schedule a UPS pickup here.
Returns will be processed within 3-5 business days of receipt. *Due to high volume returns may take up to 10 additional days for processing.
Refunds should appear on your account within 3-5 business days after processing.
We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse the return of any merchandise that does not meet our return requirements.
Please send your returns to:
Elie Tahari E-Commerce Returns Department
16 Bleeker Street
Millburn, NJ 07041
RETURN CONFIRMATION EMAILS
You will receive a return confirmation email once your RMA has been submitted into our system. Once your order has been received and processed, we will send you an email confirmation.
Refunds and Credits will be applied to the original payment method provided or with an Elie Tahari Gift Card based on our Return Policy.
Refunds will be applied to your payment method within 14 days of receiving the return. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles from the day you return your merchandise for your account to be credited.
Within 10 days of placing the order Elie Tahari will honor a price adjustment at the discretion of customer service. To receive a price adjustment, please contact Customer Service by phone at 1-800-649-6179 or by email firstname.lastname@example.org. Please include your Order Number for reference.
Once an order is submitted we are unable to change or cancel the order.
If you have additional questions about your order, please contact Elie Tahari Customer Service directly by phone at 1-800-649-6179 or by email at email@example.com
If you would like to return merchandise you received as a gift that was purchased on elietahari.com, you may exchange the merchandise for an Elie Tahari gift card or you can choose to refund the original form of payment submitted by the person who placed the gift order. Please indicate your choice in the space provided on the packing slip enclosed with your merchandise and follow in the accompanying return instructions. If you do not have the packing slip, please contact Elie Tahari Customer Service by phone at 1-800-649-6179 or by email at firstname.lastname@example.org further assistance.